Refund Policy

Last Updated: [Insert Date]

1. Digital Service Nature

Since DropSaaS provides digital products (software subscriptions) that are activated immediately upon purchase, we follow a specific refund policy to ensure service stability and cover technical operational costs.

2. Refund Period

We offer a 7-day money-back guarantee from the date of your initial subscription. You can request a refund during this period only if you encounter a technical issue within the platform that we cannot resolve within 48 hours of reporting.

3. Non-Refundable Cases

• Requests made more than 7 days after the initial subscription date.
• Automatic subscription renewals (users must cancel before the renewal date).
• Accounts suspended for violating our "Terms of Service" or engaging in illegal activities.
• Dissatisfaction with AI-generated content (as AI quality depends on user input).
• If the platform has been used to publish landing pages and receive actual orders.

4. Resource Consumption (AI Credits)

If a refund is approved, we reserve the right to deduct the cost of consumed AI credits (Tokens) from the total refund amount, as these are direct costs paid to third-party providers.

5. How to Request a Refund

To request a refund, please contact us at [Insert Email Here] with your account details and the reason for the request. Refund requests are processed within 5-10 business days.